Not resolved
0 comments

When the letters come in the mail with the suggested retail price and the price that you pay with the SSCH voucher you think you are really saving a lot of money.I dont know where they are getting their product but it is poor quality.

My mother ordered a bedroom set from there complete with vanity, benches, night stands etc. when I got it both night stands were so defected, we could not even put them together. The poles for the canopy were defected and so was the mirror for the vanity. it was weak and cheap something moreso for a doll house That is only the beginning of this fiasco.

When I called to let them know they gave me conflicting information and reniged on almost every step they had told me to take to send this raggedy stuff back. First, they told me they would send me a new shipment and I can send old shipment back in the boxes. After not receiving anything I called just for them (Pamela, Delilah) to tell me that they could not send anything I have to send old shipment back first (this makes sense but Lacrecia specifically told me she would send new shipment and keep a close eye on the account and for me to send the old shipment). Next, they told me that fedex could come and pick it up.

I live in an apt. and was skeptical about leaving big boxes waiting outside for 5-7 I mean 14 days for fed ex to pick them up. Delilah offered to have FED EX pick up the packages from the RENTAL OFFICE 5-7 days. My husband packaged the trash and took it to the rental office.

Called them to let them know at this point we wanted a refund. I spoke to a Tonya who said there were NO NOTES in the system about the pick up, the packages CANNOT be picked up from a place other than where they were dropped off and UPS would be picking them up (and the supervisor PAMELA was very helpful in all of this, NOT). I am floored because of the nonchalant attitude that the customer service reps took on. I could see if this situation would have been my fault but they delivered horribly from the start all the way to the finish by giving false, conflicting inaccurate information.

I will not be purchasing anything else from them and I would not recommend anyone else to do so.

Had an Experience with Sweepstakes Clearinghouse?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Michael Kors - MK  handbag... *** no!! Michael Kors "My experience with Michael Kors has been a nightmare... one of the links that attaches the handle to the bag slips out and my bag falls off my shoulder constantly..." Read more Green Smoke Affiliate Account Cancelled Green Smoke "I have been selling GreenSmoke e-cigs as an affiliate for approximately 3 years. Toward the end of December, I was contacted by GreenSmoke saying my affiliate account was to be..." Read more Case Boss - No item received Case Boss "Scammer. I've patiently waited and really excited to have my new case, its 3 weeks now but did not received any updates. I searched the internet about case boss and..." Read more Zerowater - Filter is a piece of garbage. Zerowater "Bought the pitcher, filter, and meter combo a few years ago, and we've loved it up until we purchased the latest pack of filters a couple months ago. A month..." Read more Shopify - Scam/Rip Off Shopify " I ordered two bras off the website. Got a email confirmation of my order never got a tracking number emailed customer service never got a reply over a month..." Read more Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams Actualtests "In 2002 I bought the Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams for $99.00. It worked fine until a couple of months ago. I emailed support; I..." Read more Pissed of jollibee ruin my surprise for my daughtrs birthday Jollibee "I ordered throuh online jolibee padala and pay via credit card it was confirmed by paypal that the payment has been recieved. I call my daughter that wait for the..." Read more Cheapoair - DO NOT USE! ! ! Cheapoair "My husband is in Iraq. He gets to come home for 14 days out of a year. We booked flight, charged my card, and send email confirmation of booking number...." Read more